At Tobin Technica, we are committed to ensuring customer satisfaction with our cameras, home devices, smartphones, and other tech products. If you are not completely satisfied with your purchase, please review our return and refund policy below.
1.1 Items may be returned within 3 days of delivery.
1.2 To be eligible for a return, the product must be unused, undamaged, and in its original packaging, including all accessories and manuals.
1.3 Products that are damaged due to misuse, unauthorized modifications, or accidents are not eligible for return.
1.4 Certain items, such as software, opened accessories, and personalized/customized products, are non-returnable.
2.1 To initiate a return, contact our customer support team at [email protected] with your order number and reason for return.
2.2 Once your return request is approved, we will provide you with a return shipping address and further instructions.
2.3 Customers are responsible for return shipping costs, unless the return is due to a defective or incorrect product.
2.4 We recommend using a trackable shipping method to ensure safe return delivery.
3.1 Once we receive and inspect the returned item, we will notify you of the refund approval or rejection.
3.2 If approved, refunds will be processed within 3 business days to the original payment method.
3.3 Shipping and handling charges are non-refundable unless the return is due to our error ( wrong or defective item sent).
3.4 If the product is returned damaged or incomplete, a partial refund may be issued at our discretion.
4.1 We offer replacements or exchanges for defective or damaged products.
4.2 If you need an exchange, contact us within 3 days of receiving your order.
5.1 Orders can only be canceled before they are shipped. Once shipped, the return process must be followed.
5.2 If an order is canceled before shipping, a full refund will be issued.
For any return or refund inquiries, reach out to our support team:[email protected]
At Tobin Technica, we are passionate about bringing the latest and most reliable technology to customers worldwide. We specialize in high-quality cameras, home devices, smartphones, and more, offering cutting-edge gadgets to enhance your everyday life.
Our commitment is to provide a seamless shopping experience with secure cash-on-delivery payments, ensuring convenience and trust for all our customers. Whether you need a powerful new smartphone, smart home solutions, or professional-grade cameras, Tobin Technica has you covered.
